For many small businesses and startups, it’s a case of every person pitching in to do a bit of everything; from handling IT services and finances to fixing IT security problems and carrying out admin tasks. But as your business grows, your team and your business will need to adapt to that development to keep up. While one person may have been able to handle many of the day-to-day tasks of a three-person workplace, managing a business with dozens or hundreds of employees is an entirely different task.
How do you know when it’s time to make a change to your existing IT support services in Melbourne? Here are three signs you should keep an eye out for:
Your current IT system isn’t fast enough to meet demand
An IT service that can’t keep up with business requirements is a service that isn’t doing the best job possible for your company. If you find that lead times on fixes, repairs and troubleshooting are steadily getting longer and longer, this is a key sign that it’s time to upgrade. Pay close attention to whether a creep in demand is growing even in slower months, and you’ll be able to recognise the warning signs and make those all-important changes ready for busier months in your business year.
Your team spends more time training and learning than they do providing support
Having IT support in-house can be a good move for tiny companies, particularly if that IT specialist can also support other business activities. However, as your business grows, they’ll need to keep up with bigger, more complex technology that requires specialist knowledge and insight. By moving away from in-house to outsourced IT support services in Brisbane, you aren’t losing hours to training and learning throughout the year.
You’re picking short-term solutions that don’t solve long-term problems
One of the most significant issues with IT that’s always struggling to keep up is that it isn’t proactive. A reactive service means your IT service department is spending the majority of its time putting out fires, leaving little room for business development and changes in technology. By upgrading your IT to a professional, external team, you aren’t jumping from one disaster to another and patching holes instead of properly fixing them.
Are you looking for managed service providers in Brisbane? Get in touch with Rapid IT Support today to find out how we can help you upgrade your IT services.