There are limited options when it comes to finding the right help for your PC or network of computers. You can have a technician come to your premises or offices to make repairs, you can send the computer to a repair shop or you can attempt to fix it via remote support services. Out of these three options, the most secure is actually remote IT support.

What is remote IT support?

Remote IT support is the process by which someone outside of your company connects to your computer or computer network to perform security and maintenance tasks. Unlike repair shop services, when remote IT support services are being carried out, the provider will ensure that the connection they use is secure and they will record all of the work they do.

Are remote IT support services secure?

It’s not uncommon for business owners to assume that remote IT support services are less secure because they are carried out via an internet connection, but this simply isn’t true. Remote IT support services are usually done via an encrypted connection that is protected end to end to prevent anyone ‘snooping’ or ‘hacking’ into your important data.

Remote IT support can not only solve your computer problems, but it can also save you money because you won’t need to pay for a technician’s travel expenses. It is also a very secure way to find quick and reliable access to great IT support using the latest encryption methods.

Why choose Rapid IT Support?

At Rapid IT support, we understand that having outside control of a PC or network is often the aim of malicious hackers and viruses. When you use a remote support service like ours, you have the power to cancel a session at any time, and, of course, we would never access your computer unless you specifically requested it. In fact, one of the most common requests for our services is for virus and malware removals.

If you have any questions or concerns about our IT support security measures, then please get in touch.