Many small to medium businesses are seeing the benefits of outsourcing their tech support to a Managed Services Provider (MSP). This IT support takes all the stress out of your IT servicing, is cost-effective and provides a proactive service that manages IT issues; improving productivity, deciphering between necessary and unnecessary upgrades and increasing cost-effectiveness so that you focus on what you do best – increasing business growth.

Improved productivity

By outsourcing your IT, you allow your employees to be more efficient in the office. An MSP refines systems and processes, keeping things up to date to guard against preventable IT problems. Working on an as-needed basis, you can contact your MSP as soon as a problem arises and leave the resolution to the experts. This improved office productivity enables your staff to focus on their tasks at hand.

Decipher between necessary and unnecessary upgrades

Without an MSP, it is tempting as a business to jump on board the best new technologies being offered. IT support providers are aligned with your business objectives and their industry knowledge can help you navigate around what new technologies are sustainable and financially efficient for your business, and what is simply unnecessary – saving you undue stress and costs.


MSP keep their staff regularly trained in ever-changing technologies and systems so that they can keep up with your needs and provide your business with the best service. This is more cost-effective than hiring a full time IT person to manage your systems in-house. Your IT support team should also be sending you periodic reports on risk, systems and servers specific to your small to medium business so that you can see what value they are adding.

Benefiting from outsourcing to a team of IT industry experts and drawing on their IT support as needed, allows your business to focus and grow. Through improving productivity, deciphering between necessary and unnecessary upgrades and increasing cost-effectiveness, a significant part of the business is being taken care of.

For reliable, efficient and effective IT support, contact Rapid IT Support so that we can discuss how we can best assist your business needs.