Maintaining an IT environment is easier said than done, and even if you have a managed service provider handling the work, you should still keep an eye on things to make sure they are up to your standards. In this article, let’s have a look at a few things that you and your IT helpdesk should be regularly engaging in.


We have covered backups in more detail before [], but they are absolutely essential to business continuity. Whilst it’s not common, things can go wrong, so preparing for the worst means you’re always one step ahead. A system outage that lasts an hour is infinitely better than one that lasts two hours in today’s environment. Every minute that you are out of commission could be costing your organisation cash, so having the right systems in place to get online again quickly, including backups, is essential.

Windows updates

Microsoft release regular updates for very good reasons. Yes, it’s true that some updates are just quality of life improvements, new features, and yet another push to advertise Microsoft Edge! But, more frequently, Microsoft is rolling out security updates which could be essential in helping you avoid viruses. In October 2020, Microsoft released two updates to Windows 10, version 2004; one was security-focused and the other quality-focused ( It is essential that any machines you have which are running Windows are consistently being upgraded.


This sounds incredibly basic, but to ensure that your hardware has the shelf life you expect, it is important to give it plenty of TLC! This includes popping open the cases once in a while and getting some of the dust bunnies out. Compressed air is usually the best option for this, but don’t use a vacuum cleaner! Be sure to keep your keyboard and mouse clean as well, since dirt can often get out of control quickly on these surfaces. To clean a keyboard properly, you may need to take the keycaps off.


IT infrastructure needs to be maintained, and we’ve covered three key things you need to do today; keep backups, acquire updates, and have a consistent cleaning schedule for your hardware. By doing this, you’ll create the best environment for your IT system. If you have any questions about ongoing PC maintenance or anything else that an IT helpdesk could offer you, be sure to give Rapid IT a call today on 1300 727 430.