Everyone experiences internet connectivity issues at some point or another. Luckily, most problems can be fixed reasonably easily. If you are experiencing internet connectivity issues, try out the following common fixes.
1. Does your router have power?
If your router isn’t getting power, you won’t be getting internet connectivity. The easiest way to check your router is getting power is to check your router’s LED status indicators. If none of the status indicators are lit up, odds are that the router is either unplugged or turned off. If this is the case, disconnect the power and then reconnect it after a few minutes while ensuring the power switch is on. If the LED indictors still do not operate, you could have faulty wiring, a failed adapter or a fried router. In this case you may need a new router.
2. Is your router connected?
If you are sure the router is getting power, but you are still experiencing issues, you should check the router’s internet or WAN indicator. Most routers will indicate this connection via a green, flashing LED. If your router doesn’t have LED indicators, check the back of your router and ensure the Ethernet port lights are blinking. If you can’t see any internet activity, switch your router off and unplug it completely. Afterwards reconnect each cable into its appropriate port and then reboot the router.
3. Do you need to boost your signal?
If you are experiencing internet connectivity issues, check the Wi-Fi signal strength on your PC and mobile devices. If the connection is indicating one or two bars, you are experiencing a weak internet connection. If this is the case you can first try readjusting your router’s antennas or changing the location of the router to further your Wi-Fi’s range. If this doesn’t work, you should invest in a signal booster or range extender.
If you still can’t fix your internet connectivity or are experiencing regular internet connectivity issues, it is best to contact an professional IT support service. At Rapid IT Support, we offer 24 hour computer support including trouble shooting, repairs and remote support.